Phones answered 24/7Montgomery, AL
Call (833) 490-5225
Montgomery, the towns around it and the Alabama River corridor

Flood and water in a Montgomery home or building?

Standing water after a flash flood, a ceiling stain after a storm, a wet crawl space or a burst supply line. Call (833) 490-5225 at any hour. A technician is sent as soon as one is free, and the scope and price are explained and approved before any work starts.

  • Phones answered 24/7
  • Flash flood and storm water
  • Scope explained before work starts

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Today in Montgomery

Local weather drives activity here: heat, humidity and rain change what shows up week to week.

    Call (833) 490-5225

    Montgomery & Montgomery County

    Local water damage restoration you can reach by phone

    Montgomery Water Damage Restoration at a glance

    Montgomery Water Damage Restoration answers water damage calls in Montgomery, AL, and in six Montgomery postal areas and nineteen towns and communities within about 48 km. Calls are answered 24/7. A technician removes the water, opens wet materials where the readings require it and dries the structure until it reads dry.

    Water in Montgomery can come from several directions at once. On April 6, 2025, the National Weather Service in Birmingham issued a Flash Flood Warning for portions of Elmore, Lowndes and Montgomery counties, and flooding was reported at Alabama State University, the Alabama State Capitol, Montgomery Riverwalk Stadium and Maxwell Air Force Base. A May 29, 2025 Flood Advisory covered minor flooding in low-lying and poor-drainage areas of the city and the counties around it.

    The first thing to do is keep people out of standing water and check the power. The second is to call. Shut off the water at the main if it can be reached safely, photograph the water line on each wall, and tell the technician which rooms are wet and where the water came from.

    Service area
    Montgomery and the towns listed in the service area, within about 48 km
    Hours
    Phones answered 24/7
    Not offered
    Plumbing, roof and electrical repairs go to licensed trades
    Services

    Water damage work in Montgomery, from the first call to the last reading

    Pick a service for symptoms, process and typical cost, or call and describe what you hear and see.

    Flash Flood Water Extraction

    Fast removal of standing storm water from floors, carpet and crawl spaces after a flash flood in Montgomery.

    Ground-Floor Flood Cleanup

    Cleanup of ground-floor rooms, floors and walls after flood water in Montgomery homes and buildings.

    Storm Water Intrusion

    Cleanup after storm water enters a building through doors, windows, vents or the foundation in Montgomery.

    Burst Pipe Water Damage

    Water removal and drying after a burst supply line floods rooms, walls and floors in Montgomery homes.

    Water Heater Leak Damage

    Cleanup and drying after a water heater tank or fitting leaks onto the floor and walls in Montgomery homes.

    Hidden Water Leak Detection

    Finding the source of a leak inside a wall, floor or ceiling in Montgomery with meters and a thermal camera.

    Crawl Space Moisture

    Pumping, drying and checking the joists and subfloor of a crawl space that has taken in water in Montgomery.

    Mold After Water Damage

    Cleaning mold that grew after a flood or leak in Montgomery, once the moisture behind it has been removed.

    Sewage Backup Cleanup

    Removal of contaminated water and materials after a sewer or drain backup, cleaned and dried in Montgomery.

    Roof Leak Water Damage

    Tracing and drying water that leaked through a roof from the attic down to the ceilings and walls in Montgomery.

    Why homeowners call us

    Why Montgomery Water Damage Restoration

    Answered at any hour

    The line is answered 24 hours a day, every day. Water does not wait for business hours, and neither do the calls.

    Flood water first

    Standing water is the first thing removed, because it keeps soaking carpet pad, drywall and the subfloor the longer it stays.

    Readings, not guesses

    Moisture meters and a thermal camera show where the water went. Drying stops when the readings reach the dry level, not when the surface feels dry.

    Scope explained first

    The materials to be removed and the reason for each are written down and approved before any material comes out.

    Records for the insurer

    Photographs, readings, the drying log and a list of removed materials are kept for you and for your insurer.

    Trades handled by the trades

    Plumbing, roofing and electrical repairs go to the trade that does that work. The restoration crew shows them where the water came from.

    How it works

    From phone call to fixed, in four steps

    1. Keep out of the water and check the power

      Stay out of standing water, and shut the power to the affected room at the panel only if you can reach it without standing in water. If you cannot, call the utility first.

    2. Call and describe what you see

      Give the address, the source of the water, the depth and the rooms it reached. The technician uses those answers to plan the first visit and the equipment.

    3. Water is removed and the building is read

      Standing water is pulled out, and the walls, floors and subfloor are read with meters. The map of readings decides what is opened and what is dried in place.

    4. Drying runs to the readings

      Air movers and dehumidifiers run until each material reaches its dry level. Readings are taken on each visit and recorded, so you can see the progress.

    What should I do in the first hour after flood water comes in?

    Keep people and pets out of the water, check the power to the affected room if it can be done safely, and call the line. Photograph the water line and the damage before anything is moved. The first hour matters most for safety, and the second for the record.

    Standing water can hide outlets, cords, loose boards and holes in the floor. Stepping into it to move a rug or a box is the most common way people are hurt in a flood. Wait until the power is settled and the way is clear.

    After that, move valuables up and out of the water if the path is dry and the power is off. Keep a note of the time you first saw the water and where it came from. That note helps the crew plan and helps the insurer understand the event.

    How does a restoration crew decide what can be dried and what must come out?

    The crew reads each material with a moisture meter, and it removes what cannot be dried back to a stable state. Solid wood, sealed tile and framing are often dried in place. Carpet pad, insulation and drywall that has held water for a long time are usually removed.

    The decision is made from the readings and from the condition of each material. A surface that looks dry can still hold water in its core, so the crew reads the wall base and the subfloor as well as the floor.

    Every removal is recorded with its reason, and the list is kept for you and for the insurer. Nothing beyond the first opening is taken out without your approval.

    Why do roof leaks and ceiling stains need more than a patch?

    A ceiling stain often marks a wet area much larger than the mark, because roof water runs along the rafters and soaks the insulation above. The water behind the drywall keeps the ceiling damp until it is found and dried.

    The crew reads the attic first and follows the wet line back toward the roof. The likely entry point is recorded so a roofer can start there, and the ceiling is opened only where the readings show water behind it.

    A ceiling that sags or bulges is a safety issue. The crew makes it safe before anything else is done, and it explains the opening before the drywall is cut.

    What does drying cost in terms of time and visits?

    Drying takes as long as the materials need to reach their dry readings, which depends on what was wet and how long. No number of days is promised before the readings are taken. The schedule is explained on the first visit and checked on each one after.

    A room with framing and a few panels of drywall can dry in a few days when the water is removed promptly. A room with a wet subfloor and deep cavities takes longer, and a single slow wall can extend the whole job.

    Stopping drying early is one of the most common reasons damage returns, so the equipment stays until the readings confirm the structure is dry.

    Can you work in an office or a public building?

    Yes. Commercial and public buildings are dried zone by zone, so rooms that were not affected can stay in use where that is safe. The zone plan is agreed with the building manager before equipment is placed, and the records are kept by zone.

    Offices with carpet tile, drop ceilings and raised floors can hold water out of sight. The crew lifts the tiles and panels where readings are high and dries the space beneath them.

    Access, shut-offs and the timing of the work are agreed with the people who run the building, so that occupants are kept clear of the affected zones while the drying runs.

    Service areas

    Serving Montgomery and all of Montgomery County

    Prattville

    ZIP 36066, 36067, 36068

    Wetumpka

    ZIP 36092, 36093

    Ramer

    ZIP 36069

    Grady

    ZIP 36036

    Service area map: Montgomery ZIP 36104, Montgomery ZIP 36106, Montgomery ZIP 36107, Montgomery ZIP 36109, Montgomery ZIP 36116, Montgomery ZIP 36117, Mount Meigs, Pike Road, Hope Hull, Coosada, Millbrook, Prattville, Elmore, Wetumpka, Pine Level, Ramer, Mathews, Hayneville, Lowndesboro, Tallassee, Autaugaville, Fort Deposit, Shorter, Grady, LapineMontgomery ZIP 36104Montgomery ZIP 36106Montgomery ZIP 36107Montgomery ZIP 36109Montgomery ZIP 36116Montgomery ZIP 36117Mount MeigsPike RoadHope HullCoosadaMillbrookPrattvilleElmoreWetumpkaPine LevelRamerMathewsHaynevilleLowndesboroTallasseeAutaugavilleFort DepositShorterGradyLapineMontgomery (base)N

    Montgomery, AL · 48 km service radiusCall (833) 490-5225

    Not on the list?

    We also cover many smaller communities across Montgomery County. Check your ZIP.

    Job stories

    Typical jobs around Montgomery County

    Typical job
    Illustration: Ground-floor living room after a flash flood

    Ground-floor living room after a flash flood

    What homeowners notice
    After a heavy storm, water comes under a front door and spreads across the living room and hallway. The carpet is soaked and the bottom of the wall is dark.
    What we do
    The power to the room is confirmed safe, then standing water is pulled with extractors and the carpet pad is removed. Walls are read with meters and the wall base is opened where the readings stay high, and air movers and dehumidifiers are set to dry the subfloor.
    What to expect
    The subfloor and the framing reach the dry readings over several visits, the hallway floor is kept, and the owner receives the readings, the photographs and the list of removed materials for the insurer.

    Several visits over about a week typical visit

    Typical job
    Illustration: Garage wall after storm water runs across a low lot

    Garage wall after storm water runs across a low lot

    What homeowners notice
    Storm water pools at the low corner of a lot and reaches the garage door. The stored boxes are wet, and the drywall at the base of the shared wall has darkened.
    What we do
    Standing water is removed from the garage and the boxes are set aside for the owner to see. The shared wall is read at intervals, the bottom of the drywall is opened, and the cavity behind it is dried.
    What to expect
    The wall reaches the dry level, the owner has a note of the low corner and the grade, and the downspout is flagged for a repair by a contractor who does that work.

    A day to set up, then a few visits typical visit

    Typical job
    Illustration: Bedroom ceiling stain after a roof leak in a storm

    Bedroom ceiling stain after a roof leak in a storm

    What homeowners notice
    A ring appears on a bedroom ceiling the morning after a storm with wind. The stain is small but the ceiling feels soft near its centre.
    What we do
    The room is made safe and the ceiling is checked from below. The attic is read, the wet insulation is removed and the rafters are followed back to the likely entry at a vent pipe. The drywall is opened to the wet line and the cavity is dried.
    What to expect
    The framing dries to the target, the ceiling is ready for finishing, and the likely entry point is given to a roofer, who makes the repair.

    One long visit, then readings typical visit

    See more job stories

    Need water damage restoration today?

    Call any hour and explain what is going on. You get a clear price before any work starts.

    Guides

    Answers before you call

    FAQ

    Frequently asked questions

    Will someone come out at night or on a weekend?

    The line is answered 24 hours a day, every day, and a technician is sent as soon as one is free. The arrival time depends on how many calls are open, so no fixed time is promised. Call (833) 490-5225 as soon as water is found inside.

    Do you handle small leaks as well as floods?

    Yes. A small leak is handled the same way as a flood: the water is removed, the materials are read and the drying is checked until it reads dry. A small job is explained on the call and approved before the work begins.

    Do you give a price on the phone?

    No. A figure given before the damage has been measured would be a guess. The scope and price are explained on site and approved before any equipment is set up, and the pricing page explains what moves the scope.

    Can I stay in the house while it dries?

    Often, yes, for a limited area. The technician explains which rooms need to stay closed while the equipment runs, and keeps the rest of the house usable where that is safe.

    Will my insurer pay for the work?

    The insurer decides what is covered under your policy. Contact the insurer first, as the Alabama Department of Insurance advises consumers to do, and send the readings and photographs the crew provides.

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