How do I tell storm water from a plumbing leak?
Storm water usually arrives from a door, a window, a vent or the ground and follows a path that matches the rain. A plumbing leak follows a supply line or a drain and often continues after the rain stops. Both can wet the same room, so the source is traced by the technician, not guessed.
Timing is the first clue. Water that appears only during or just after a storm points outside. Water that shows up on a dry day, or that keeps coming back at the same spot, points inside. A meter reading and the location of the wet line on the wall help confirm which it is.
The two sources need different handling. Storm water is treated as contaminated, because it has crossed the ground and the yard. Plumbing water is handled according to the supply or drain it came from. If you are not sure which one you have, say so on the call, and the crew will check both.
Why does the water come back after the room is dried?
Water comes back when the entry point is not closed. A dried room can be wet again on the next heavy rain if the threshold, the window well, the grading or the foundation crack still lets water in. Drying removes the water; sealing the route is a separate step.
The crew records the entry points it can see, but some routes are inside walls or under slabs and are not visible without opening the structure. The technician will say where the readings suggest water is still getting in, so the owner can decide on repairs.
Repairs to the outside, such as regrading, gutter extensions or a new window well cover, are done by a builder or a landscaping contractor and are not part of the restoration work. The crew can explain what was seen and what it would look for in a repair.
What should I do with the outside of the house after a storm?
Check that gutters and downspouts carry water well away from the foundation, that the grading slopes away from the walls and that window wells and vents are clear. Clear debris from the drains and keep the area around the doors level, so water does not pool against them.
Downspouts that dump water against the foundation are one of the most common causes of wet basements and crawl spaces. An extension that carries the water several feet away from the wall changes how the soil around the house gets wet. A small change can prevent the next intrusion.
Grading that slopes toward the house puts water exactly where it can do the most harm. Soil can be built up near the foundation so that it slopes away, and the technician can point out the places where that work is most needed. Those changes are for the owner to plan with a contractor.
Is storm water cleanup different from flood cleanup?
The removal and drying steps are similar, but storm water that entered through a door or a window is often lighter in volume than a flash flood. The entry points are the main difference, because the work has to find and document the route as well as dry the damage.
A flash flood is usually a wide area of water that arrives all at once. Storm water intrusion often comes in through a few points over a longer period, which means the damage can be spread through a wall or a floor in narrow lines. The technician looks for those lines.
Both kinds of water need cleanup, and both need the building to be dried before the job is considered complete. The difference is in the search for the cause. A storm water job spends more time on the outside and the foundation, and it leaves the owner with a written list of what was found.
What decides the price of a storm water job?
The amount of water, the number of entry points, the materials affected, how many rooms are involved and how much checking the outside requires all move the scope. The price is explained and approved before the work starts, and no figure is given before the building has been seen.
A single door that let in a few inches of water is a small job. Several entry points, a basement with a finished wall and a crawl space that has also taken in water is a larger one. The estimate lists each part so that the owner can see where the cost goes.
Repairs to close the entry points are priced separately by the contractor who does them. The crew can tell you what it saw, but it does not set the price of work that it does not perform.